It can’t be just me, who else has had a bad experience selling their house? I’ve had it happen more than once. I despise realtors showing homes who aren’t respectful. Add in equally RUDE (potential) buyers and it’s a sess pool disaster for sellers.
People who are disrespectful of my family, my time and my belongings annoy me to no end and have no place in my world. Here are a few tips to realtors (especially the rookie and clueless ones), who are looking to show homes:
Tips to Show homes
Just Leave. If you are showing my house and it’s immediately apparent the house is not for your client. Leave. It’s not a place a lounge and discuss details. You are wasting my time and theirs. Many sellers are sitting in their cars or peering out their neighbors windows waiting for you to leave so they can bring their kids (sometimes sick kids back into the house to do homework, give baths or eat). Some of us work from home and need to go back to work. So your unnecessary loitering in the house is not necessary.
My Casa is not your Casa until you get the keys. It’s not your place to let your buyers touch the families personal things. The house and it’s structure is okay to touch. Our personal items NO. So keep your clients hands off my stuff.
- Don’t use my phone.
- Don’t let your buyers touch my kids toys. (someone’s kid broke my kids toys)
- Don’t take liberties with my stuff. It’s mine, mine mine. You are a guest.
- The house isn’t your buyers until they get the keys. That means, they don’t use things left in the home PRIOR to getting the keys..and you should stop them if they do.
Respect my time. If you scheduled time between certain hours, be there between those hours. If they are loving it great. Otherwise, see Just Leave above. If you schedule an appointment, don’t expect to stay late. I’m relying on you to get back to my home so I can prepare lunch/dinner, help kids with homework, care for sick kids, etc.
Devils in the Details. Read the details on the home. Before you even schedule a visit, make sure the buyer has read the listing and knows the details. Example. If you want an attached garage, a home with a detached garage is not going to fit your buyers needs. The only way to make a detached garaged attached, is to use a backhoe to push the two together. So why show them what they don’t want? If you want everything on one level, make sure there isn’t a second floor.
Show me the money. Make sure your buyers can actually make an offer on the house before scheduling a showing to see the house. I heard many times when showing our home, ‘oh they jumped the gun and came out‘. How about YOU didn’t ask and just let them run around my house like a kid in a candy shop without any money. Don’t waste my time or yours. Don’t schedule an appointment until they have been to a bank and been approved for a loan. And if they can’t get financed and have to have mommy and daddy do it, they better be qualified before they step foot in the house.
FOLLOW THEM. This includes taking off your shoes, not touching personal items and turning off all lights, locking doors and most importantly, not interrupting the seller if they are in the home and you were told to not disturb them. Some of us do work from home. I can’t tell you how many times I came home to find the doors unlocks, lights on and my kids toys broken.
If you can’t do these simple things, you shouldn’t be showing homes. Find another job. You are entrusted to care for the house you are showing like it was your own. Not impressed when these basic requests can’t be followed.
It makes me less inclined to negotiate when it comes to selling my house with the lack of respect received.
Who is with me? Who has had a bad experience showing their house?